New Business Strategies is a customer engagement and strategy consulting firm focused on helping B2B and B2B2C growth stage and established companies successfully align with their customers expectations.

Customers won’t wait for brands to fix their processes, they expect improvements made right away.  Companies embarking on a customer alignment transformation should expect the same from their consultants.

Becoming customer-aligned doesn’t require black magic, complicated methodologies or huge teams of consultants. It comes down to aligning processes, culture, and technology outward on those micro-moments of pain and influence that determine value in the eyes of the customer.

Our clients realize, on average, these results:

ROI of Sellers Compass

They have seen measurable improvement in their customer retention rates and achieve more predictable revenue by understanding and operationalizing the expectations of their target markets.   Our process isn’t scary or takes a long time, using our Sellers Compass™ approach we help clients identify and deliver the experiences their customers expect and value.

Our clients have increased revenues by 20+% by aligning their processes to their customer decision journeys.

Based in Silicon Valley, CA and Fort Lauderdale, FL, we have been helping clients across three continents to achieve their business objectives.  Our clients span industries including high technology, software, discrete manufacturing, education, and business services.